Welcome to Armetta Rozell Kreations. We offer a great selection of high end quality and budget friendly Statement Earrings ,Gemstone bracelets & necklaces, Ladies Clothing, Custom T-shirts/revamped Clothing & so much more. We provide both pre-designed styles and "custom" options, truly creating a style that is uniquely yours. We use only high quality stones and metals, not just beads for all beaded jewelry created at Armetta Rozell.
Enjoy our exceptional shopping experience and contact our customer service with any questions or comments.
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FAQ's:
😳 OMG! Does your product have manufacturing damage or defect upon arrival? (Contact Us ASAP! Process is Time Sensitive) PART 1
Step 1: 📸 Immediately take adequate photos.
Step 2: 💻📲Sign into your Etsy profile. Under your profile tab in the top right corner of the webpage choose purchases and reviews from the drop down menu. On the right hand side of your purchase from us, click “Help with Order”. Then click “Message Seller”.
Step 3: 📧Leave a detailed explanation of the damage/defect that your purchase is experiencing and be sure to include those photos 🎞.
*Message must be sent within two days of postal service delivery. *
Step 4: ⏳Wait for Seller Response (usually within a few hours if sent during business hours. If sent outside of business hours, response may be delay to the next business day.)
😳 OMG! Does your product have manufacturing damage or defect upon arrival? (Contact Us ASAP! Process is Time Sensitive) PART 2
Step 5: 📦If the photos and/or explanation is sufficient enough, you will be provided an address in which to send the product for further evaluation. Buyer is responsible for return shipping, *** if over $50 we advise to get insurance with tracking as we are not responsible for guaranteed delivery of your return ***
❗️DO NOT return the item(s) to the address on your package without explicit request from us. That address is NOT meant for returns and will delay the process.❗️
🔍Once received and fully inspected; your replacement will be processed and you will receive tracking information. Shipping of your replacement will be of no cost to you.📦
🧐🤔Not Sure If Your Issue/Concern Qualifies as a Manufacturer’s Defect??
Ask us about it!
We’re a small handmade company who understands that our handmade products can have...small issues with transporting at times. 🤗
🎥We will also be adding future videos about what to expect & how to care for your handmade earrings on social media soon, so be on the lookout! 👀 @armettarozellkreations on Facebook and IG.
📭•• RETURNED MAIL •••
If the parcel was returned for the following reasons:
1. The address provided by you was not correct.
2. The parcel is unclaimed once attempted to be delivered.
We will offer to have the package reshipped once the parcel has been sent back to us. In that case, we will need to confirm your shipping address and the shipping & handling cost will be at your expense.💸